Frequently Asked Question
WHAT IS A BROOKIE COOKIE?
A Brookie Cookie is a delicious treat made with love in New York City. Our best selling cookie is a treat of two delectable cookies filled with icing to create the perfect sandwich for a decadent snack or dessert.
HOW CAN I PLACE AN ORDER?
You can place your order directly on our website http://www.brookiescookiesnyc.com or email us at firstname.lastname@example.org.
HOW BIG IS EACH COOKIE?
The Appetizer Cookie is approximately 1" in radius. The Dinner cookie is approximately 3" in radius. The dessert cookie is approximately 4" in radius. The Dinner size is 6" in radius.
HOW LONG DOES IT TAKE TO RECEIVE AN ORDER?
Once we receive your order it takes 2-3 days for processing. Please allow time for shipping.
AFTER I PLACE AN ORDER WHEN WILL IT SHIP?
We Ship Mon-Wed. Please allow 1-3 days for ground shipping.
WHAT IS THE SHELF LIFE OF BROOKIE'S COOKIES NYC?
If you can resist, and do not eat all of your cookies after they arrive, Brookie's Cookies should be refrigerated after 5 days. Brookie's Cookies can last up to ten days if refrigerated; cookies and cookiesciles can last up to six months when frozen.
ARE THERE ANY NEW FLAVORS?
We are always striving to create new and innovative flavors that will excite and entice your senses. We will present a "Flavor of the Month" each month.
ARE BROOKIE'S COOKIES NYC PRODUCTS NUT-FREE?
Yes! Our products and facility are nut-free and we have received nut-free certification from Kitchens With Confidence.
ARE BROOKIE'S COOKIES NYC GLUTEN FREE AND DAIRY FREE?
Brookie's Cookies NYC products contain both gluten and dairy, however we are working on creating products for our gluten and dairy free customers that maintain our quality and authentic flavor.
CAN BROOKE'S COOKIES NYC SHIP OUTSIDE THE UNITED STATES?
We apologize, but at this time Brookie's Cookies NYC cannot ship outside the United States.
ARE BROOKIE'S COOKIES NYC KOSHER?
Brookie's Cookies NYC are not Kosher.
IF YOU HAVE QUESTIONS THAT WERE NOT ANSWERED ABOVE PLEASE FEEL FREE TO EMAIL US AT BROOKIESCOOKIESNYC@GMAIL.COM.
THANKS & HAPPY EATING